Fan Mail


























Ryan relocated to Duke to finish his fellowship.




As a first time home buyer, I had many questions about so many different home-buying topics and Stacie Dye not only covered them all without hesitation, she put me completely at ease throughout the whole process.  She provided excellent advice on various aspects of finding a home, negotiating the price, and completing the closing.  I truly had a strong advocate on my side throughout the process and the results turned out to be fantastic, with the purchase of my new dream home.  Stacie Dye is a true professional who I would recommend with strong enthusiasm to anyone selling or buying a home.


Ryan Makar



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So you need a realtor. I have some thoughts on how to find one, and better yet, I have two Realtors, Stacie Dye and Kay Stephenson, that I recommend highly. (Stacie and Kay work as a team; I worked most closely with Stacie, so much of what I say is about her specifically, but all the dealings I had with Kay echo those I had
with Stacie.)

Interview at least two candidates so you have some basis on which to
compare. Prepare for the interviews and ask your key questions, and pay close attention to both the answers and the way in which your questions are addressed. This person is going to assist you through a stressful period. Is (s)he going to add to or alleviate your stress? Are your questions being heard, and are they being answered? Don't forget who's working for whom. Your realtor will have suggestions and recommendations, but ultimately it's your house, your sale/purchase. Beware the realtor who talks and does not listen.

The two Realtors I chose work as a team. They are Stacie Dye and Kay Stephenson. Stacie was recommended by a colleague at work, who engaged her services as a buying agent. I engaged Stacie and Kay as selling agents, and was very impressed with both of them from start through finish. A bit of background; I bought and sold two houses in New Mexico, totaling three transactions, in 1979, 1989, and 1999. One of my biggest regrets in leaving NM was the loss of my realtor, who I thought was a once in a lifetime find. Probably the first thing I said to Stacie and Kay was that they had an impossible act to follow, and
specifically that my last house sold on the day it was listed. I challenged them to top that. They promised that they would do their best.

The interview was thorough and illuminating. A lot has changed since 1999, notably including the ways in which housing is marketed (notably due to the Internet), and the expectations of buyers with regard to the staging of a house, regardless of whether it's a buyer's or seller's market. At the initial interview Stacie and Kay outlined generally the state of the market at that time and place, and provided a cogent assessment of the strengths and weaknesses of my house. They then worked up a detailed and specific analysis with a suggested selling price, and then patiently addressed my questions and concerns, as well as making specific suggestions on what else needed to be done prior to putting the house on the market. Of course they provided clear context in terms of comparables on the market.

I believe every sale involves compromises. I had prepared the house as best I could in the time available but chose ultimately to enter the market at a point in time rather than holding back until I was able to complete improvements. Stacie and Kay were entirely accommodating in that decision, while another candidate I interviewed was not. Interestingly, the asking price that Stacie and Kay suggested was about 6% higher than that recommended by the other candidate, without "demanding" I complete additional improvements to prepare for going on the market. Conclusion: Stacie and Kay did not low ball the price in order to achieve a quick sale, nor require endless improvements in order to further ease their job of achieving a quick sale. Instead they took the house as it was, and worked to make the most of it.

And work they did. They do their own staging, and spent eight full hours between the two of them getting the house into unbelievable shape. I came home from work, expecting them to be gone, but both were there for an additional hour and a half. They also made cogent
recommendations on improvements I might consider, and for those I opted to do, they had competent professionals available to do the work in a very timely fashion. They also have as part of their service a professional photographer who truly impressed me with his work. He
arrived on time, left on time, and produced an amazing ensemble of photos that formed the backbone of the individualized website for the house sale.

Stacie emailed me at 2:30 on a Saturday afternoon to say "we're live." I had just enough time to look at the website and send the link to friends and family before I got a call from Centralized Showing Services asking me if I would allow a showing at 4 that afternoon. I
did; the showing resulted in an offer; Stacie called me with the details that evening; we ended up having four conversations before coming to a verbal agreement to sell; and somehow they managed to top my same day sale of 1999. Even with the house being flagged as under contract the marketing campaign evidently was effective, as I observed
individuals driving by the house until the day I moved, and the weekly statistics that Stacie sent on web traffic showed ongoing interest.

The negotiations for the sale were stressful, as was the "due diligence" period when the house was inspected and issues were discovered. Whenever I had concerns, whenever I was stressed out and needed assurances that all was well, Stacie unflaggingly took/returned my calls, answered my emails, and represented my interests with the

utmost integrity, listening to my concerns, commenting on my analysis, offering advice, and ultimately going along with my direction on how to proceed in the negotiations. In the end the sale closed successfully. My only regret is that neither Stacie nor Kay is willing to relocate to Canada, so I'm once again in a position of having to find a realtor if ever I need those services.

Tom Field

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Vicky & Jay needed to purchase in a 3 day visit due to a job relocation to RTP and the sale of the their home.


Hey Stacie,


Just wanted to let you know how much we appreciated all you did for us in going to bat and helping us get the house we wanted.  You were sooooooo easy to work with and made the whole house-hunting/buying process a snap...thanks again!  I think we've definitely found a lifelong friend and agent -- when the times comes for us to sell, that is.  :)


Hope you're having a great day!


Vicky (and Jay) Littleton


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Dr. Albert owned a property that his son lived in while attending Duke. After his son graduated we marketed the property for investors.


Stacie,

I want to thank you for going above and beyond anything I expected. Your patience, support, positive attitude and guidance throughout the sale of my home was everything I could have hoped for in an agent. Beyond that, due to personal circumstances I have asked you to help me acquire information even after the sale. You responded without hesitation, although is was clearly, "not in your job description'.  This degree of customer service speaks to your character and integrity and for that I am grateful.
Again, I thank you.

Respectfully,

M. Abey Albert, MD



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Danner & her fluffy dog Morgan
Danner is a Nurse Manager at the VA Hospital. She purchased in a historic area close to Downtown Durham.

Buying my first home through Stacie Dye was seamless and rewarding. Her knowledge guided me through very foreign territory and her attention to detail didn’t go unnoticed. I will continue to rant and rave about what an excellent realtor she is to work with and have gained a true friend in the process.
Stacie you are a truly one of a kind!
  
Love you Hon! Danner


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Stacie took the time from the beginning to discuss my past experiences with Realtors and made sure that my priorities were her priorities. We all know that buying or selling a house can be the one of the most stressful times in a person's life.Whenever my personal stress level has risen, Stacie always kept me cool and kept focused on our goals and objectives for the purchase.  I have in the past and will continue to recommend Stacie to everyone looking for an exceptional realtor.


Carolyn Quill
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Even 10 years after our home purchase, we still had nightmares about our last real estate agent.  So when it became clear we were going to have to move, we were just going to go it on our own.  But when I met Stacie at an open house, I had to reconsider.  She was a breath of really needed fresh air.  And that was the way it was all the way through our relationship with her.  She always knew how to help us even when we didn't know we needed any help. Stacie has been a part of some of the biggest changes in our life together as a family-- deciding to leave the home where we brought our children home from the hospital when they were born, the house of their first steps and of their first words; helping us find the home of their future, the house of driving lessons and first dates, the house where they will  figure out how they will change the world; and helping my parents find a new home in Durham where they can retire and be with their grandchildren.  Its been almost two years now, but I still have Stacie's number in my phone.  She is the first person we send everyone to when they have any real estate needs.  We are so fortunate to have found her.

Elizabeth and Lori


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I just wanted to thank Stacie "On Air" as it were for her help in getting my mom's property sold last August-September. If you have had to deal with realtors in a long distance business relationship, you know it can be a scary thing. Stacie actually was the only one of many I had asked to take on the challenge. As well, she contacted me regularly to keep me abreast of our progress in where we were on selling the property. For some reason, it is a rare thing for people to have the common courtesy to simply call you back. Not Stacie. Through it all she was courteous, and professional without being overly stuffy. When things got a little scary she went above and beyond and went out on a limb for us and took "ownership" of the situation. A rare thing in any business. But I will leave that story to her. Thank you Stacie, you are a rare bird. 


John Weston
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Top qualities: Great Results, Personable, On Time


Stacie helped my wife and I with the purchase and sale of our first home. When purchasing, we were up against competing offers and Stacie handled everything, including working with two real estate rookies, perfectly. She was knowledgeable, a joy to work with and she worked very hard for us. Our intentions were to live in Durham long term but then I got a job opportunity in another state that was closer to our family. We decided to move and needed to do so quickly. I called Stacie and the process began. Within in a few days we agreed on a listing price, staging, professional pictures were taken, the home was measured and we hit the market. I wanted our home to be on the market in time for Duke's Match Placement. We went live in 3 days and had a offer in 2 weeks. I highly recommend Stacie for all of your Real Estate needs. 


Matt Groff, CPA

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